Poise & Confidence, Social & Business Etiquette

Creating Positive First Impressions:
·  The Look, Walk and Talk
·  The ABC must-haves

How to maintain a positive image:
·  Top 10 image destroyers for men
·  Top 10 image destroyers for ladies

Deportment:
·  Visual Poise and Posture
·  Proper way to stand, sit and walk.

Social & Business Etiquette:
·  Greetings and introduction
·  Proper address of VIPs and superiors
·  Exchanging business cards
·  Telephone etiquette
·  Voicemail etiquette
·  Email etiquette
·  Networking etiquette
·  Cocktail etiquette
Professional Business Etiquette

Business Etiquette:
·  Greetings and introduction
·  Proper address of VIPs and superiors
·  Exchanging business card

Professional behavior:
·  Magnificent Seven:
   The seven attributes of a professional
    person.
·  Dirty Dozen:
   The 12 phrases to avoid at the workplace -   
    to superiors, colleagues and customers.

Communications Skills:

Non-verbal: Body Language:
·  The Language of a smile
·  The language of clothes
·  What’s in a handshake
·  The language of posture
·  The language of gestures

Verbal:
·  Vocal confidence
·  Tone
·  Pitch
·  Volume
Dining Etiquette

·  Knowing the cutlery and tableware, how
    to properly hold and use them
·  Proper table setting - continental and
    Chinese formal occasion
·  Chopsticks etiquette
·  Business dining etiquette
·  Table manners - dos and don’ts at the
    dining table (when to start, slurps, burps,
    spills and excusing ourselves from the
    table)
International Business Etiquette

Creating Positive First Impressions:
·  The Look, Walk and Talk
·  The ABC must-haves

Etiquette:

·  Cross-cultural differences - Muslims,  
     Indians, Thais, Japanese, Westerns)
·  Greetings and introduction
·  Proper address of VIPs and superiors
·  Exchanging business cards
·  Auspicious and inauspicious numbers
·  Auspicious and inauspicious colours
·  Auspicious and inauspicious gifts
·  Dining habits

Communications Skills:
Non-verbal: Body Language:
·  The Language of a smile
·  The language of clothes
·  What’s in a handshake
·  The language of posture
·  The language of gestures


BOOKINGS: 

For public workshops, a minimum of 15 pax will be required to to commence a session.

Professional workshops can be held in-house or at an external training facility.

Just call us at 65666430 or email us for a detailed proposal.

One-to-one training session is also available.
PAYMENT:

To be made in advance to confirm your reservation. Payment can be made by:

(1)   ATM Transfer  to DBS Bank Account No. 054-902825-8

(2)   Internet Banking to DBS Bank, Account Name:   
        ImageXchange International, Bank Code: 7171,
        Branch Code: 054, Account No. 054-902825-8

Kindly inform us when a bank transfer has been made so that we can confirm receipt as soon as possible.

(3)  Cheque, crossed and made payable to:
       ImageXchange International. 
      
(Kindly mail cheque directly to trainer, we will inform of mailing address)
A successful company knows that the employees ARE their ambassadors.  How they dress, present and carry themselves create an immediate, lasting impressions on every client and prospect they meet. The right and appropriate personal image in the workplace will influence interaction amongst employees at all levels, from the boardroom to the frontline. 

When an employee makes a positive and confident first impression, customers will certainly give the same respond - they will feel positive and confident towards the company and the services or products that it provides - and this will translate to increased business growth and success.

For corporate consultation and training, ImageXchange will work with businesses or organizations - to encourage staff members to take pride in their own personal branding, giving them the confidence and professionalism to project the right corporate identity for the company.

Contact us today and we will be happy to discuss and recommend the best and appropriate training programme to suit your company’s image, direction and objectives.

The following are a few programmes, training and workshops that ImageXchange International offers. 
Corporate Training on Image Management
 
 

ImageXchange Professional Image Business Training
·  Buffet manners
·  Hands on demonstration and practice on proper way to drink
   soup, eat spaghetti and vegetables as well as deshelling prawns
   without using our fingers.
·  Attending breakfast meetings
·  Seating arrangements for VIPs
·  How to be a gracious host
·  How to be the perfect guest


Copyright © ImageXchange International 2017
Corporate Image Training
Business Communication: 
Body Language and Networking Skills

Being well-groomed and well-dressed alone does not complete a positive personal image.   We need to know how to carry and conduct ourselves with confidence and poise by the way we sit, stand and walk - and not forgetting, minding the body language that we project to others.

Communicate and leverage through your body language to influence the way others respond to you.  There will be a segment on networking skills - because we all know that the best business comes from referrals that you gain through your business network.

Contact us for full details on Workshop Objective and Course Outline.
 
Programmes and Lunch Talks

Dress for Success:  click here
Business Image, Grooming & Style (half-day)

Total Business Image:  click here

For PMETs & Entrepreneurs (full-day)

Business Communication:
Body Language and Networking Skills  click here

Communication Through Personal Image:   click here
Confidence through Poise and Posture, Body Language and Business Etiquette

Dining, Business Etiquette &
Cross-Cultural Differences:
Mind your Manners while talking Business
click here

Social Dining Etiquette click here

Personal Branding and more
click here


Contact us for course details and pricing.
Be a Professional: 
Professional Conduct & Communication through Body Language and Voice Confidence

Be a confident professional and learn to communicate with everyone at all levels.

How you present yourself, the words you use (spoken and unspoken) as well as how you speak those words can affect how others perceive and respond to you.

Communication is a powerful thing - you say more with those unspoken words you say through your body movements than those you utter.

Have you noticed how some people simply have the natural 'knack' and 'ability' to be charming and popular?  This is not necessarily a gift - but like a good behaviour and habit, it can be nurtured.  Learn how to improve the way you conduct yourself - to influence and improve the response you get from the people you work and associate with.

Contact us for full details on Workshop Objective and Course Outline.
 

Dress for Success:   Business Image, Grooming & Style (half-day)

Total Business Image:   For PMETs & Entrepreneurs (full-day)
Studies show that those who groom and dress well – DO look more attractive than those who don't.  They  will get more attention, get hired faster, get better pay, get more clients, close more deals, get that promotion, and more.

For businesses, when their employees are well-groomed and project positive first impressions, they will project professionalism, credibility and reliability - and these are the qualities that customers look for and appreciate.

Contact us for full details on Workshop Objective and Course Outline.
 

In today's increasingly global arena, technical knowledge alone is not enough to ensure success.  Given a choice between two equally-talented marketing professionals or candidates for employment, corporations will choose to do business with the professional or to employ the candidate with greater interpersonal and social skill, respectively.

Our success depends on the social and business networks that we create and how we present ourselves through our personal branding.  When competition is keen, we must develop a personal brand that makes us unique and stand out in the crowd.

Join us at our workshops and seminars on Personal Branding and Corporate Image Management (for individuals and businesses).  These workshops and seminars aim at helping participants gain confidence to develop strong business and social presence - as this can help build rapport and trust with their business associates, clients and social contacts. 

Full details on Personal Branding Workshops.
Personal Branding
Get set for Success:
Open the doors of Opportunities

 
Communication Through Personal Image:  
Confidence through Poise and Posture, Body Language and Business Etiquette

Personal Image is made up of three aspects – the way we Look, Walk and Talk. 

At this workshop, you will learn about the “Walk” – how to project confidence through your poise and posture.  Communication is a powerful thing – you say more with the “unspoken words” you say through your body movements than the words you utter.

• Creating Positive First Impressions
• How to maintain a positive image
• Visual Poise and Posture
• Body Language for Business
• Social & Business Etiquette

Contact us for full details on Workshop Objective and Course Outline.
 

Dining, Business Etiquette & Cross-Cultural Differences:
Mind your Manners while talking Business

In today's culturally-diverse economy, cross-cultural differences will impact how we conduct ourselves and our business.

Knowing and appreciating the different values, etiquette and the 'dos and don'ts' of different cultures, will positively influence our business success.

This increased awareness will avoid misinterpretations and misunderstandings, reducing the risk of causing offense and consequent unwanted repercussions.

At this workshop, participants will not only learn the art of Western fine dining from start to finish, but also how how to conduct themselves as ambassadors of their organisations. 

Topics also include the essential 'dos and don'ts' at the table, hosting breakfast or luncheon meetings, VIP seating arrangements, knowing the appropriate time to 'talk business' and more.

There will also be a life demonstration on how to navigage through western table setting, handling the various tablewear and how to dine over a typical western meal.

The workshop also covers the necessary business etiquette that any professionals need to know. 

Contact us for full details on Workshop Objective and Course Outline.
 

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ImageXchange - Image Consultant, Image Training & Courses, Personal Image, Colour & Style, Business Etiquette, Dining Etiquette, Communication & Body Language